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Frequently Asked Questions
Where is our store based?
St Neots Gifts & Toys is based at 38 Huntingdon St, St. Neots PE19 1BB, United Kingdom.
How can I contact you?
You can contact us by email at contact@stneotsgiftsandtoys.com or by phone on +44 7307 368259.
How long does order processing take?
Orders are usually processed within 1â3 business days before dispatch.
How can I track my order?
Once your order has been dispatched, you will receive tracking details by email. You can also use our Track Order page on our website.
What is your return policy?
We accept returns within 30 days, provided the item is unused, in its original condition and packaging.
Can I cancel or change my order?
If your order has not yet been dispatched, contact us as soon as possible and we will do our best to help.
Are payments secure?
Yes, all payments are processed securely through trusted payment providers. We do not store your card details.
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